Tourism

Why study Tourism?

The Tourism Level 1/2 Award course offers an introduction to one of the most important and dynamic employment sectors in the UK. th Tourism is the 5 largest industry in the UK; it supports 3 million jobs, 200, 000 small and medium sized enterprises and contributes £127 billion to the county's GDP each year. The tourism industry is firmly based within our locality, region and country. If we take the Borough of Caerphilly as an example, there are ample opportunities for tourism experiences, ranging from Caerphilly Castle, Cwmcarn Fforest drive to Llancaiach Fawr. Learners will have the opportunity to explore various aspects of tourism in many different contexts.

The structure of the course will be based on real life tourism organisations. School visits to different organisations will be an essential part of learners study. You will develop a range of skills both practical and academic that will help progress to further study or enter the workplace.

Areas of Study

• Destination features.

• Appeal of destinations.

• Customer service standards in tourism organisations.

• Meeting customers’ expectations.

• Customers' rights and responsibilities.

• The business environment and responding to change.

• Development of technologies in the industry.